Cascade Technologies Inc. respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and the choices you have.
We are a British Columbia company that designs and manufactures electronic hardware and software. Our handling of personal information is governed by the Personal Information Protection Act (British Columbia) and, where it applies, the Personal Information Protection and Electronic Documents Act (Canada).
Who we are
Cascade Technologies Inc. ("Cascade Technologies", "we", "us") is responsible for the personal information described in this policy. We are located in British Columbia, Canada, and you can reach us using the contact details below.
Information we collect
Information you give us
This website does not create accounts and does not require you to register. If you use our contact form, call us or email us, we collect the information you choose to provide, which typically includes your name, email address, the subject of your enquiry and the content of your message. If you contact us about a product or a project, that may also include details about your company or your equipment.
Information collected automatically
When you visit the site, our web server and analytics tools may record standard technical information such as your IP address, browser type and language, operating system, the pages you view, the site you came from, and the date and time of your visit. We use this information in aggregate to keep the site working and to understand how it is used.
Cookies and similar technologies
We use a small number of cookies and similar technologies. Some are needed for the site to function. Others support analytics and advertising measurement, including Google Ads conversion tracking, which helps us understand whether our advertising leads to enquiries. Google may set cookies when you arrive from one of our ads. You can block or delete cookies in your browser settings, and you can manage how Google uses data for advertising through your Google account settings. Blocking cookies will not prevent you from reading the site or contacting us.
How we use your information
We use personal information to:
- respond to your enquiry and provide the information, quotation or support you ask for;
- carry out and manage work you engage us to do;
- keep records of our communications and business relationships;
- operate, maintain and improve this website and understand which information is useful;
- measure the effectiveness of our advertising; and
- meet legal, tax and accounting obligations.
We do not sell or rent personal information, and we do not use it to make automated decisions about you.
Consent
We collect, use and disclose personal information with your knowledge and consent, except where the law permits or requires otherwise. You give consent when you submit our contact form, email us or call us, or when you continue to use the site with cookies enabled. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions and reasonable notice. If you withdraw consent, we may not be able to respond to your enquiry or continue providing a service to you.
When we share information
We do not disclose personal information except in the following circumstances:
- Service providers. We use third parties for website hosting, email and analytics. They may process personal information on our behalf and are permitted to use it only for the services they provide to us.
- Legal requirements. We may disclose information where required by law, court order or a lawful request from a public authority, or where necessary to protect our rights, safety or property.
- Business transactions. If all or part of our business is sold, merged or transferred, personal information may be transferred as part of that transaction, subject to this policy.
Where your information is stored
We are based in Canada, and our service providers may store or process information in Canada, the United States or other countries. Information held outside Canada is subject to the laws of the jurisdiction where it is stored and may be accessible to authorities there. We take reasonable steps to ensure our service providers protect personal information to a comparable standard.
How long we keep information
We keep personal information only as long as we need it for the purposes described in this policy, or as long as the law requires. Enquiries that do not lead to a business relationship are normally deleted or anonymised once they are no longer needed. When information is no longer required, we destroy it securely or anonymise it.
How we protect information
We use reasonable administrative, technical and physical safeguards to protect personal information against loss, theft, unauthorised access, disclosure or misuse. These include restricted access, secured systems and staff practices that limit handling to people who need the information. No method of transmission or storage is completely secure, but we review our safeguards as our business and technology change.
Your rights
Subject to applicable law, you may ask us what personal information we hold about you, how we have used and disclosed it, and to correct information that is inaccurate or incomplete. You may also ask us to delete information we no longer need, or to stop using it for a particular purpose.
To make a request, contact us using the details below. We may need to confirm your identity before we act, and we will respond within 30 days. There is no charge for making a request, although we may charge a minimal fee for producing copies where the law allows.
Children
This website is intended for businesses and adults. It is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Links to other sites
This site links to other websites, including product and partner sites, that we do not control. This policy applies only to information collected through our site. We are not responsible for the privacy practices of other websites, and we encourage you to read their policies before providing personal information.
Changes to this policy
We may update this policy as our practices or the law change. The current version is always posted on this page, and the date below shows when it was last revised. If a change is significant, we will take reasonable steps to bring it to your attention.
Contact us
Questions about this policy, or requests about your personal information, can be sent to contact@cascadetech.ca or directed to 778-819-8572. We are located in British Columbia, Canada.
If you are not satisfied with our response, you may contact:
- the Office of the Information and Privacy Commissioner for British Columbia, at oipc.bc.ca; or
- the Office of the Privacy Commissioner of Canada, at priv.gc.ca.
Last updated: November 6, 2026